Frequently Asked Questions (FAQ)

Irritated skin refers to any kind of redness, rash, or itching caused by conditions such as seborrhea, atopic dermatitis, psoriasis, and others.

Damaged skin means unbalanced skin that can become sensitive, cracked, dry, and lacking elasticity, such as in cases of burns, cuts, sores, and similar conditions.

Deer antler is special due to its components: growth factors, amino acids, fatty acids, and minerals.

For damaged skin: Apply immediately and repeat the application three more times within the first hour. Afterwards, continue applying 2–3 times daily.
Allow the cream to absorb naturally.

For irritated skin: Apply 2–3 times daily.
Allow the cream to absorb naturally.

Safe to use during pregnancy. We advise that you speak to your GP before hand. 

As the cream contains natural proteins, an allergic reaction is possible in rare cases.

To date, we have encountered only a few isolated instances of mild skin redness, which disappeared immediately after discontinuing use.

Bio Velvet cream is intended for use on damaged and irritated skin and may help relieve symptoms associated with these skin types.

Shelf life: 3 years unopened, 12 months after opening.

Home delivery - £3.99

Free delivery on orders over £100

Home deliveries will arrive within up to 5 business days - typically within 3.
Due to the ongoing conflict, certain areas near the northern border may be excluded from delivery.
We recommend contacting BIOVELVET customer service to confirm delivery availability to your location.
 

The courier company will contact you to arrange the delivery.

No, deliveries are dispatched Monday to Friday only.