Terms and Privacy Policy

Last updated [08/09/2025]

 Terms of Use

General

Welcome to www.bskin.uk ("the Website"), operated by B Skin UK Ltd. ("the Company", "we", "us", or "our"). 

B Skin UK Ltd. is the exclusive distributor of Bio Velvet products in the United Kingdom. When you purchase Products through this Website, your contract is with B Skin UK Ltd. and not directly with the manufacturer.

 

This Website serves as:

a) An online store for purchasing wellness and skincare products ("the Store" and "Products", respectively) marketed by the Company.

b) A platform providing general information and updates related to the provider.

Use of the Website is subject to these Terms of Use, which constitute a legally binding agreement between the user and the Company. By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms.

We may revise these Terms at any time, and changes will apply from the moment of publication. Continued use of the Website constitutes acceptance of the amended Terms.

The Website may display differently on mobile or tablet devices compared to desktop use.

For readability, masculine pronouns may be used but apply to all genders equally.

Users under the age of 18 must have parental or guardian consent. The use of a guardian’s payment method shall be considered as such consent.

 

Registration and Use

To access certain services or purchase products, users must create and maintain an approved user account ("User Account"). Access may be restricted or suspended at our sole discretion.

Users must provide accurate, complete, and up-to-date personal details, including (where applicable) full name, date of birth, email address, address, payment method. Providing false information may lead to account suspension.

Users are responsible for safeguarding their login credentials and for any activity on their account. If a user suspects unauthorised access, please notify us immediately.

Use of the Website is personal and non-transferable. 

 

User Responsibilities

Users agree to use the Website for lawful purposes only and in accordance with these Terms and UK law.

The Company is not liable for any direct or indirect damages arising from the use of the Website or the Products purchased through it. Responsibility for product quality and safety rests with the manufacturers.

Mobile data charges may apply based on your network provider's terms.

 

Content Disclaimer

We aim to provide accurate and up-to-date content. However, errors or technical issues may occur. The Company accepts no liability for any reliance placed on Website content.

While we take steps to secure the Website, users are responsible for protecting their own devices from viruses and malicious threats.

 

Website content is provided for general informational purposes only and does not constitute medical advice.

Always seek guidance from a qualified healthcare professional before using skincare or wellness Products if you have specific health concerns

 

Product Orders

When placing an order, users must ensure all personal and payment information is accurate. Providing false information may be a criminal offence.

All prices include VAT (unless otherwise stated). Delivery charges are calculated separately at checkout.

We reserve the right to cancel or reject orders due to errors, payment issues, or unauthorised activity.

If a product is unavailable, you will be notified, and a refund will be issued.

Receipts and invoices will be emailed after the order is completed.

 

Returns and Exchanges

Products may be returned within 14 days of receipt, in accordance with the Consumer Contracts Regulations 2013. Items must be unused and in their original condition. To initiate a return, please contact:
📧 [email protected]

 

Intellectual Property

All intellectual property rights in the Website and its content (including text, images, trademarks, and software) are the exclusive property of the Company or its licensors. Any unauthorised use is strictly prohibited.

The Bio Velvet brand name, logos, and product designs are the property of their respective owners and are used under licence by B Skin UK Ltd. as the exclusive distributor in the United Kingdom.

You may not copy, reproduce, or distribute Website content without prior written consent.

 

Information Security and Privacy

We implement reasonable security measures to protect your personal data. However, no system is entirely secure. The Company shall not be liable for unauthorised access, data breaches, or losses.

For full details on data handling, please refer to our Privacy Policy.

 

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts of England.

 

Privacy Policy

Last updated [08/09/2025]

Introduction

B Skin UK Ltd. is committed to safeguarding your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our Website.

 

Data We Collect

We may collect:

Information you provide: such as name, contact details, date of birth, health information, and payment details when registering, purchasing, or communicating with us.
Automatically collected data: including browser type, device ID, IP address, and browsing behaviour via cookies or similar technologies.

 

 
How We Use Your Data

Your personal data is used to:

Process and fulfil orders
Send updates and order confirmations
Deliver customer support
Improve and personalise your Website experience
Conduct internal analysis
Send promotional and marketing communications (only with your consent, with opt-out available at any time)

 

Data Sharing

We may share your data only:

With your explicit consent
When legally required
With trusted service providers (e.g. payment processors, delivery services) bound by confidentiality and data protection obligations.

 

Your Rights

You have the right to:

Access your data
Correct inaccuracies
Request deletion
Object to certain types of processing
Withdraw consent at any time
To exercise these rights, please contact:
📧 [email protected]

 

Governing Law

This Privacy Policy is governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.